How many of your patients are in the PTCU (patient to contact us) abyss? Do you want to get out of this abyss and see more patients, more chair time, more patient returns? You know how to get patients in the door, now let's keep them returning to us! “Realising all the stuff in your room used to be money, and all that money used to be time, and all that time used to be energy” This really m...
What is Oral Cancer? Oral cancer is a lethal disease, if left untreated, that dental professionals can encounter in their professional activity. Although not usually directly involved in the specific therapeutic phase, the role of the dentist and the dental hygienist is fundamental in the prevention of mouth cancer in it’s initial interception and in the control of discomfort resulting from...
Ergonomics In Dentistry Repetitive strain injury and muscle strain is one of the most common issues when working in dentistry. Looking for a cure without affecting work methods can be tricky, but putting in preventative measures couldn't be easier! Hand fatigue is a serious issue. Work-related hand/wrist disorders or Musculoskeletal disorders (MSDs) develop from the physical clinical activiti...
It requires a degree of pragmatism to acknowledge that your chosen profession is not always greeted with enthusiasm. But specialist periodontist Reena Wadia has built her dental career on developing an empathetic understanding of patients’ dental phobia and trypanophobia, as well as honing the clinical skills with which to deliver her dentistry. She has a wealth of experience in managing he...
What you can't see may harm your patient, your staff and your practice reputation! Hu-Friedy look at the hidden nasties in waterlines. The narrow width, extensive length, and dark/moist environment of dental unit waterlines (DUWLs) provides the ideal home for the growth and survival of colonies of microorganisms that begin to build a sticky matrix creating biofilm, and just because you don’t s...
It’s no secret that the pressure on our FOH teams is immense at the moment and doesn’t seem to be easing…in fact it feels like we are trying to manage conflict at the front desk daily, as opposed to occasionally. Many of my clients and Practice Mangers who are members of ADAM (The Association of Dental Administrators and Managers) are talking to me about their experiences of manging difficul...
If you are a practice with a Patient plan or whether you are considering reducing your NHS commitment and introducing a plan for the first time, one huge recommendation I can give you is to ensure your patients understand the Whys! Why you want to provide plans Why would they benefit from becoming a Plan patient? Why you may be increasing your Plan fees Why you value them as p...
Are you employing “lifers” and “keepers” or do you have a constant turnaround of team members? Many practices have been struggling to recruit new team members over the last few years. Unfortunately, for many, COVID has not helped the situation. Some practices seem to have a constant source and for others the well has dried up. Whilst we look for new potential team members, we need to keep o...
Kate Scheer's Handy Guide To Handpieces Kate Scheer is Marketing Communications Executive at W&H (UK) Ltd, a professional marketer with an MA in strategic marketing and over 25 years' experience working in the dental industry. A quality dental handpiece is crucial to everyday practice and achieving optimal treatment outcomes. For that reason, it’s important that dentists take their ti...
